Privacy Policy

Effective Date: August 12, 2025

Last Updated: August 12, 2025

Apex Dental Partners, LLC (“Apex Dental,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online.

1.

Information We Collect

We may collect the following types of information:

a. Personal Information

Information you provide directly to us, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Insurance information

  • Appointment details

b. Health Information (Protected Health Information or PHI)

If you submit forms, request appointments, or contact us regarding treatment, we may collect information about your dental and medical history in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

c. Non-Personal Information

Automatically collected data such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Date and time of visits

  • Device type and operating system

2.

How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Provide and coordinate dental care

  • Process insurance claims and payments

  • Respond to inquiries and service requests

  • Improve our website and services

  • Send appointment reminders and relevant communications

  • Comply with legal and regulatory requirements

3.

Sharing of Information

We do not sell your personal information. We may share your information with:

  • Authorized dental providers and staff for treatment purposes

  • Insurance companies for billing and claims processing

  • Third-party service providers (e.g., website hosting, email services) who assist in operations and are bound by confidentiality agreements

  • Legal authorities when required by law

4.

HIPAA Compliance

When handling PHI, Apex Dental complies with all applicable HIPAA regulations. Any sharing of PHI will be limited to what is necessary for treatment, payment, or healthcare operations, or as otherwise permitted by law.

5.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site usage, and improve services. You can manage your cookie preferences through your browser settings.

6.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no method of transmission or storage is 100% secure.

7.

Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Request corrections to your information

  • Request restrictions on the use or disclosure of your PHI

  • Obtain a copy of your dental records

  • Withdraw consent for certain uses

Requests can be made by contacting us using the information below.

8.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent.

10.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

11.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Apex Dental Partners, LLC

15660 Dallas Pkwy

Suite 925

Dallas, TX 75248