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OUTSTANDING PATIENT EXPERIENCE

at apex dental partners, our goal is to provide an outstanding patient experience, every time.

In doing so, we deliver an unmatched quality of care that improves the lives of our patients, teammates, and the communities we serve.

We break down the patient experience into three primary categories:

The Outstanding Patient Experience includes trust-based relationships.

Trust-Based Relationships

  • Our skilled dental teams are able to build trust with their patients which calms dental anxiety and promotes treatment plan acceptance, resulting in a pleasant dental visit.
  • The doctor-patient relationship is the most important and impactful element in the patient experience. Our doctors take active roles in understanding and valuing each patient as an individual with unique needs and concerns.
The Outstanding Patient Experience includes efficient systems and processes.

Efficient Systems and Processes

  • Everything we do, we do with excellence in mind. No matter the size or type of task, if we are going to do something, we are going to do it right and in a way that we are proud of.
  • We are committed to continuous learning and improvement. We can achieve and maintain excellence only by learning, changing, and growing every day.
The Outstanding Patient Experience includes communications.

Communications

  • Patients deserve timely, relevant, and transparent communication across all touch points. 
  • Patients also deserve to be heard and have their needs understood. We believe communication goes both ways, and it is critical that dental teams be skilled at not only educating patients, but listening to patients as well.

ARE YOU READY TO CONNECT?

Choosing to sell your practice is a decision that shouldn't be taken lightly. At Apex Dental Partners, we work closely with you every step of the way to ensure you feel comfortable and confident you're making the best move for your future.